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GoTo recognized as a Rising Star by ISG Provider Lens™, Global 2022

October 19, 2022 - ISG (information Services Group), a leading global technology research and advisory firm, released the Provider Lens™ quadrant, which positions UCCaaS providers based on a neutral and independent research and evaluation process.

The UCCaaS quadrant assesses software solution vendors — like GoTo — who sell phone, meeting, and messaging products that enable customers to communicate and collaborate from any internet-connected device. Rising Stars are named based on their significant progress toward goals in the last 12 months, and are expected to reach the Leader quadrant in the next 12 to 24 months. ISG recognises Rising Stars for above average impact and strength for innovation.

GoTo is being recognised for being feature-rich with integration capability with other complementary collaboration solutions. Unique to the market, GoTo has combined remote monitoring and support functionality within the business communication product, GoTo Connect . Users can raise IT support tickets within the GoTo App. This consolidated view is designed to accelerate resolution time for IT administrators in this easy-to-use, all-in-one, platform. ISG also highlighted GoTo's contact center solution that supports multi-channel communications including phone, video, web chat and social media, and provides insights into agents' performance, call insights and management.

“Integrating diverse solutions set, GoTo offers innovative approach in UCCaaS.” – Mrinal Rai, Principal analyst for Digital Workplace and enterprise collaboration, ISG

GoTo Connect and all other GoTo are available in UK through Simple IT Distribution LTD, GoTo Partner in UK.

About Simple IT Distribution LTD

Simple IT Distribution LTD is backed by 10 years of experience in Value Added IT Distribution. What sets us apart from the crowd is our customer-centric approach, the quality services (consulting, implementation, training, support), and the people behind them, which are experienced and certified proffessionals. We provide sales and technical advice and deliver the solutions that best meed our customers' diverse technology needs. Our partners are hand-picked from the top vendors, and we back up their solutions with certified professionals, to give you nothing but the best.

For more information, please visit www.simpleit-distribution.co.uk .